Account Manager

ABOUT THE ORGANIZATION
 

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
 

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter
 

Job Title: Account Manager

Job Location: Bentonville, AR / Hybrid role

The Account Manager will support the Senior Account Manager and be responsible for the end-to-end delivery of Private Brands graphic packaging projects. This role will involve building and managing graphics projects, ensuring all elements are correct before file release. The Account Manager will build relationships with key client team members and their suppliers to meet and exceed client expectations.

The Account Manager will partner with the team and clients to consistently deliver projects on time and to the highest standard. All graphics projects must be of high quality, consistent, on time, and correct for content, brand, and color. Previous experience with print and packaging is desirable, as well as strong attention to detail and an understanding of regulatory and legal rules in Food and Consumables packaging.

ESSENTIAL JOB FUNCTIONS:

Customer Focus

• Establish and actively manage relationships with the team, client, suppliers, and printers to best in class.
• Ensure every packaging item is given the fullest attention, so our retail customers are satisfied every time!
• Be the voice of our business – speak proactively, consistently and with authority in response to projects, process and our people.
• Build relationships and engage every day with your category to promote collaborative working.  

Delivery Results

• Ensure projects are delivered on time. You’ll be measured by % of on-time delivery dates you and your team delivered per week. 
• Set up weekly touch base with Senior Account Manager to report on your business end to end. Volumes, updates, challenges, solutions.

Working with others - Collaboration

• Understand workloads, and priorities across the team day to day. Work consistently and within the process in front of the client. Escalate exceptions to the Client Director for support and guidance.
• Set up a weekly touch base with Client Director to report on your business. Volumes, updates, your team, successes, and challenges of the week.

REQUIRED EDUCATION AND EXPERIENCE:

• 3+ years’ experience working in a similar role
• Proficient with Office 365 Suite
• Commercial acumen
• Highly motivated, detail-oriented, and committed to delivering exceptional results.
• Experience in managing accounts within the Fast-Moving Consumer Goods (FMCG)/Retail industry.
• Understanding of change management
• Good understanding of planning and project management principles while multi-tasking.
• Active engagement in industry thought leadership and a proven track record of building strong client relationships.

       PREFERRED EDUCATION AND EXPERIENCE:

• Bachelor’s Degree preferred 
• Packaging Graphics Experience

• Print knowledge

BENEFITS

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.

EQUAL EMPLOYMENT OPPORTUNITY
 

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.
 

Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.