Supplier Success Manager

Aura – the global reference point for sustainable packaging

As part of the Sun Chemical group, Aura's mission is to revolutionize the packaging market and pioneer global solutions that protect both business and the planet.We combine expert consultancy, world-leading technology, and strategic insights to help organizations manage sustainability every day. Our Insights team empowers you to spot future opportunities early, embrace proactive planning, and leave risk behind. 

As a Supplier Success Manager, you’ll be at the heart of our supplier ecosystem—overseeing onboarding, engagement, and performance. You’ll ensure accurate, high-quality data collection for packaging portfolios, while fostering long-term partnerships and driving operational excellence.

🎯 What You’ll Deliver

• Manage supplier relationships and communications using CRM and internal systems.
• Lead onboarding processes and ensure SLA compliance.
• Support suppliers on our proprietary platform, e-halo, and become a super user.
• Collaborate with internal teams (Data Assurance, Consultancy, Technology, etc.).
• Analyse and present data insights to improve supplier performance.
• Identify opportunities for innovation and continuous improvement.

📚 Your Experience

• Proven experience in supplier relationship management.
• Strong interpersonal and project management skills.
• Analytical mindset with problem-solving abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Excellent communication skills—written and verbal.
• Ability to work independently and collaboratively.

🌟 Bonus Skills

• Knowledge of the packaging or retail industry.
• Experience with PLM systems and Agile methodologies.
• Understanding of supply chain management.

Why Work With Us

At Aura, you’ll be part of a team shaping the future of packaging sustainability on a global scale. You’ll collaborate with some of the world’s most forward-thinking retailers and brands, work with cutting-edge technology, and help shape the future of packaging sustainability. Every day, your work will contribute to meaningful, measurable change for people and the planet.

EQUAL EMPLOYMENT OPPORTUNITY
  

It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.