Regional Inplant Support Representative


Neenah, WI, US, 54957

Remote or On-Site:  Remote
Req ID #:  2612


Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at or connect with us on LinkedIn or Twitter


Job Title:  Regional Inplant Support Representative                           

Location: Minneapolis/Milwaukee/Madison/Green Bay/Wausau area

Pay: Based on Experience

The ideal candidate will be based out of or near the La Crosse, WI. or near the Minneapolis/Milwaukee/Madison/Green Bay/Wausau areas.  Under supervision from the Regional Inplant Manager the Regional Inplant Support Representative is responsible for performing inplant operations including color matching, blending, and producing. Responsibilities also include quality control of inks made and used at the customer location that include Paste, Water based, and Solvent Flexographic ink. This role also provides press side technical assistance, order materials and manage inventory. Acts as liaison between the customer and Sun Chemical.



  • Provides manufacturing and operational support to Sun Chemical inplants in the Wisconsin, South Dakota, Nebraska and Kansas area(s). Performs all inplant duties, including batch production, color matching, inventory management, formula management, site specific reporting, and Sun Chemical reporting.
  • Learns, and complies with all safety requirements, including the use of PPE, safe material handling, MSDS management, housekeeping, and general safety procedures.
  • Implements Sun Chemical inplant procedures, and the best practices as directed by Inplant Manager, Regional Inplant Operations Manager, or Senior CTS Technicians.
  • Performs inplants assessments (audit) at inplants in this region as directed by the Regional Inplant Operations Manager.
  • Participates in transitional activities related to new business opportunities, or capital projects within the region at the direction of senior CTS Technicians, and the Regional Inplant Operations Manager. This may include shift work, inplant management, equipment installation/de-commissioning, and implementation of SOP’s.
  • Completes monthly training activities as assigned. This includes web-based training (e-path learning tool) modules and field training activities with CTS Technicians.
  • Supports CTS team as directed by CTS technicians and Regional Inplant Operations Manager. This may include trial support, complaint investigation, and identifying customer needs and concerns.
  • Contributes technical information, reviews overall progress through daily follow-up, and provides technical assistance (intelligence) to inplant management.
  • Logs all field activity in the Sun Chemical CRM tool ( Completes technical call reports and trial reports as needed, including both internal and external documentation.




  • High School diploma or equivalent.
  • Inplant work experience required.
  • Must have good color vision and be able to match colors in various ink systems.
  • Must have good customer presence and ability to work in various manufacturing environments.
  • Familiarity with inplant SOPs; and familiar with standard manufacturing safety procedures.




  • Broad experience with ink systems, and printing technologies
  • Process improvement training preferred (six sigma, 5S, Lean, Kepner Tregoe, QA, etc.)


POSITION TYPE/EXPECTED HOURS OF WORK: Non-exempt. Day shift, work schedule will vary based on customer needs.


TRAVEL REQUIREMENTS: Up to 70% and overnight



Drug screen and background check are mandatory if you are offered this position.



We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, medical, dental, vision, short and long term disability benefits, 401(k)+match and life insurance. Eligibility of benefit timing may vary.



It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law.

Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.


Nearest Major Market: Oshkosh
Nearest Secondary Market: Appleton