Technical Account Manager
Nussdorf ob der Traisen, AT, 3134 Köln, NW, DE, 51063 Milan, IT, 20049 Nürnberg, BY, DE, 90451 Köln, NW, DE, 51063 Monthey, Valais, CH, 1870 AT Thourotte, 60, FR, 60150 Niedernhausen, Hesse, DE, 65527 IT, 20049 Köln, NW, DE, 51063 Osterode am Harz, NI, DE, 37520 Milan, IT, 20049 Karlstein am Main, BY, DE, 63791 Alcalá de Henares, M, ES, 28806 Saint Aignan de Grand Lieu, 44, FR, 44860 Badalona, B, ES, 08911 Weesp, NL, 1382 LV Vienna, AT, 1220 IT, 10040 Maastricht, NL, 6219 NT Maastricht, NL, 6219 NT Niederwangen, BE, CH, 3172 Ludwigshafen, RP, DE, 67063 Milan, IT, 20049 Besigheim, BW, DE, 74354 Weesp, NL, 1382 LV Köln, NW, DE, 51063 IT, 50127 Milan, IT, 20049 Osterode am Harz, NI, DE, 37520 Frankfurt am Main, Hesse, DE, 60388 Gallarta, BI, ES, 48500 Gallarta, BI, ES, 48500 Badalona, B, ES, 08911 Ludwigshafen, DE, 67059 Morges, VD, CH, 1110
ABOUT THE ORGANIZATION
Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.
Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter
THE ROLE
Join our team as Technical Account Manager. In this role you will play a key role in supporting our customers in all technical matters and driving technical growth in a dynamic industry environment. Your main responsibilities and tasks will include:
- Identify, drive and prioritize technical growth opportunities and business potentials in collaboration with Sales and Key Account Management
- Ensure sales and profitability targets are met through close collaboration with key stakeholders, both regionally and globally
- Initiate and implement market and customer-focused projects to support day-to-day business activities
- Manage customer complaints and non-conformities, handling customer-specific specifications and material selection
- Contribute to product portfolio management and manage new product development and improvement projects
- Gather competitive and market intelligence, benchmarking against competitors and reporting market trends
- Develop internal technical expertise through training and manage lab work, ensuring compliance with health & safety regulations
- Contribute to regional and global industry strategy by defining technical positioning and assessing long-term application trends
YOUR PROFILE
- Several years of experience in coatings application and technical pigment knowledge
- Degree in a technical or science-based field (e.g. Chemistry or Chemical Engineering)
- Proven experience in business acumen and managing complex global teams
- Ability to direct a lab team across multiple locations
- Excellent English skills (written and spoken), additional languages are an advantage
- Strong project management, networking and presentation skills
- Proficiency in standard software applications, CRM systems and SAP, affinity for IT systems and video/graphic design software is a plus
- Analytical, customer-oriented with an entrepreneurial mindset and collaborative team spirit
ADDITIONAL INFORMATION
- Position can be filled anywhere in EMEA
- Increased travel activity within EMEA, frequently to Ludwigshafen (Germany), where the lab is located
If you have any questions regarding the role or the recruiting process, please do not hesitate to contact our Talent Acquisition Team: sun-careers@sunchemical.com
EQUAL EMPLOYMENT OPPORTUNITY
It is Sun’s policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.
Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.